Refund policy
At Swagsy, we do not offer returns or exchanges for change of mind, incorrect size, or personal preference. Please choose carefully before making your purchase.
Damaged or Incorrect Items
We take product quality seriously. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your item at swagsyclothing@gmail.com with your order number and clear photos of the issue. Our team will assess the matter and work with you to resolve it.
Non-Returnable Items
All purchases are considered final sale. We do not accept returns or offer refunds on:
- Sale or discounted items
- Gift cards
- Custom or made-to-order items
- Intimates, swimwear, or personal care items